Privacy Policy

1. Information We Collect

We collect various types of information in connection with the services we provide, including:

• Personal identification information (Name, email address, phone number, etc.)
• Financial information (Bank account details, transaction history)
• Device and usage information (IP address, browser type, location)
• KYC documents (PAN card, Aadhaar card)

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Process transactions and send related information
• Detect, prevent, and address fraud and security issues
• Comply with legal obligations
• Communicate service updates and promotional offers

3. Data Security

We implement industry-standard security measures to protect your personal information, including:

• SSL/TLS encryption for all data transmissions
• AWS-hosted infrastructure with enterprise security
• Regular security audits and penetration testing
• Strict access controls and authentication

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following cases:

• When required by law or regulatory authorities
• With banking partners for transaction processing
• To prevent fraud or enforce our policies

5. Your Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your data (subject to legal requirements)
• Opt out of marketing communications

6. Contact Us

For privacy-related inquiries, contact our Data Protection Officer:

Email: privacy@Upay.in
Address: 2201, Parinee I, Off Veera Desai Road, Andheri (W), Mumbai - 400053